FAQs

Q. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available on most products across India.

Q. How long does delivery take?
Orders are usually delivered within 5–8 business days, depending on your location.

Q. How can I track my order?
Once your order is shipped, tracking details will be shared via SMS or email for easy tracking.

Q. Can I cancel my order?
You can request order cancellation before it is shipped by contacting our support team.

Q. What is your return policy?
We offer easy returns in case of damaged, defective, or incorrect products. Please refer to our Refund Policy for details.

Q. When will I receive my refund?
Refunds are processed within 5–7 business days after the returned item is received and verified.

Q. Is it safe to pay online on JS Trend?
Yes, all online payments are 100% secure and processed through trusted payment gateways.